Occasionally when opening the app, the devices may appear disconnected until the app comes into the foreground.
The app will try to reestablish the connection, which should take anywhere between 5 to 20 seconds. From here, the devices should stay connected.
If you are noticing your wristband device keeps disconnecting from the Biostrap app, please:
- Try Reseting the device(s)
- Turning your phone's Bluetooth off then back on
- Restarting your phone