Firmware updates are important for the best experience with the Biostrap hardware and app.

If the new firmware update is failing, please try to reset the wristband device several times: 

  • Click on Settings tab
  • Click on the wristband icon
  • Click on RESET button.
  • Retry the firrmware update

Make sure to keep your devices really close to your phone and most importantly, keep the app open during the firmware update.

Please do not leave the app (or press home button) during the update.

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