Biostrap is available worldwide, and we ship from California, USA!

Shipping Note:

  • Orders after 12pm PT will be shipped on the next business day. 
  • Units are packaged and shipping on normal business hours (we don't ship Saturday and Sundays)

We offer a 30-day return and 180-day warranty policy.

If you are dissatisfied with your purchase of the Biostrap Unit within 30 days of purchase, please contact us at to initiate the return process.

Note: All purchases after Aug. 11 will incur a $25 restocking fee for the first set (Biometric and/or Total Health), plus an additional $10 restocking fee per set after the first one.

For example, if you return 1 Total Health Set and 1 Biometric Set, the total restocking fee taken from your refund will be $35.

For all customers out of U.S:

  • Biostrap is available worldwide, and we ship internationally
  • The customer is responsible for any and all local taxes, sales taxes, customs duties or other taxes or receiving fees
  • Return shipping will be paid by the customers

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