We offer a 30-day return and 90-day warranty policy.
If you are dissatisfied with your purchase of the Biostrap Unit within 30 days of purchase, please contact us at firstname.lastname@example.org to initiate the return process.
For all customers out of U.S:
- You will be responsible for all the local taxes and custom duty
- Return shipping will be paid by the customer
Note: All purchases after Aug. 11 will incur a $25 restocking fee for the first set (Biometric and/or Total Health), plus an additional $10 restocking fee per set after the first one.
For example, if you return 1 Total Health Set and 1 Biometric Set, the total restocking fee taken from your refund will be $35.