We offer a 30-day return and 90-day warranty policy.

If you are dissatisfied with your purchase of the Biostrap Unit within 30 days of purchase, please contact us at support@biostrap.com to initiate the return process.

For all customers out of U.S:

  • You will be responsible for all the local taxes and custom duty
  • Return shipping will be paid by the customer

All purchases after Aug. 11 will incur a $25 restocking fee for the first set (Biometric and/or Total Health), plus an additional $10 restocking fee per set after the first one.

For example, if you return 1 Total Health Set and 1 Biometric Set, the total restocking fee taken from your refund will be $35.

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