How do I reset my shoepod device?

• Related Articles

• How do I reset my device?

  To reset your device, please go to: Settings > click the device icon (Wristband or Shoepod)  > Scroll down > Click Reset

• How do I reset the wristband device?

  To reset your wristband device, please go to: Settings > click Wristband icon on top left > Click Reset  

• What does the shoepod look like to wear?

  The shoepod will look like this on your laced shoes! Make sure the indentations in the device pebble match the indentations in the clip for a secure lock.

• Do I have to wear the shoepod?

  While the Biostrap wristband collects all biometric data, wearing the shoepod provides a few additional benefits. It is optional, but encouraged! Uses for the Shoepod: Activity Classification - The shoepod is crucial for recording workouts with our ...

• My wristband or shoepod is not getting connected

  Having trouble connecting? Try these steps below! Android users: Make sure to turn Location Services ON before attempting to connect your devices Charge the Device Place the device on the charger base Wait for few minutes until you see the battery is ...