What material is the band made of and how can I keep it clean?
The wristband is made of liquid silicone rubber.
The lenses of the wristband should be cleaned periodically. a simple wipe with a damp cloth is sufficient to clean both devices. Do not use alcohol, harsh chemicals, or solvents on the device.
The Wristband device is not waterproof.
Related Articles
What is Biostrap's return policy?
We offer a 30-day return and 365-day warranty policy, starting the day the product was delivered. Please read through to understand all details of logistics, product exclusions, restocking fees, other fees, and the return timeline. If you are ...
Does Biostrap work with pacemakers/ICDs?
Most household equipment in good condition poses little if any risk to your ICD when they are used properly. However, it is best to keep them at least 6 inches (15 cm) away from your ICD site. Primarily keep the motors and antennae 6 inches from your ...
How to Improve Syncing
The best way to improve syncing times is to check the app several times throughout the day, and allow it to fully sync data. Working Out You can keep the App running in foreground without turning your phone off and carry it with you while working ...
The firmware update failed
Firmware updates are important for the best experience with the Biostrap hardware and the app. If the new firmware update is failing, please try to reset the wristband device several times: Click on the Settings tab Click on the wristband icon ...
Does Biostrap do 24/7 or continuous readings?
Hi there! Currently, we do not take continuous readings or readings in real time. We do take measurements throughout the day. We take a high-definition snapshot using our clinical-quality sensors to gather biometrics such as resting HR, HRV, SpO2, ...