Why aren't I getting biometric data readings (ex: SpO2)?
The signals we use to capture the Oxygen Saturation percentage are generally very sensitive to light exposure and movement. These signals can very easily get distorted under any of the following conditions:
- When the wristband isn't tight enough
- When there is slight hand movement during the recording session
- When there is ambient light
We suggest avoiding those scenarios to increase your chances of getting your Oxygen Saturation biometric value correctly.
One way to make sure that the ambient light is not interfering with the recording and improve signal quality is to wear a sweatband over the wristband or cover it with a blanket or piece of clothing.
Additionally, wearing a sweatband while sleeping will ensure that you are getting absolutely the BEST signal quality!
If you're unable to capture oxygen saturation data during a manual biometrics recording, please check your sleep session.
If there is no SpO2 data from your sleep session, please email us at firstname.lastname@example.org
If there is SpO2 data from your sleep session, the manual biometrics readings will work as long as neither ambient light nor movement interferes with the recording.
Does Biostrap take daytime readings?
Biostrap does take daytime readings, but the user will see very few daytime biometrics, if any, depending on environmental factors and their normal daily movement. Our clinical-quality PPG sensor uses Red and Infrared LEDs, which allow us to ...
How to Interpret Biometric Readings
Biostrap is not intended to diagnose or treat any medical condition. Please consult with your doctor for any medical advice. Resting Heart Rate A normal resting heart rate for adults ranges from 60 to 100 beats a minute. Generally, a lower heart rate ...
How do I record an on-demand Biometric Pulse Report and what are the benefits?
On-demand biometric recordings are great for taking a snapshot of your health at any given moment in time. It is important to keep in mind that you DO NOT need to do biometrics recordings throughout the day, as we take readings several times an hour ...
Does Biostrap do 24/7 or continuous readings?
Hi there! Currently, we do not take continuous readings or readings in real time. We do take measurements throughout the day. We take a high-definition snapshot using our clinical-quality sensors to gather biometrics such as resting HR, HRV, SpO2, ...
My Biometric recording is stuck at the ANALYZING screen
Sometimes it may take several minutes to analyze the biometric data. Please wait for a few minutes. If the App is still stuck at the Analyzing stage even after waiting for several minutes, it is possible that data transferred from your wristband to ...