Why doesn't my battery get to 100%?
It is totally normal for the device to get to 100% charged, but then stabilize in a range of 90-99%.
The battery percentage will drop normally with use, but don't worry if it never gets to 100%.
How do I charge my Biostrap devices, and how long will the battery last?
Keeping your Biostrap devices charged is easy! We recommend charging your device daily and keeping your battery above 20% at all times. You can always check the battery status of your devices in on the Settings page in the Biostrap app. With normal ...
How do I record single arm motions or kettle bell swings?
Regarding alternating arms for single-arm Kettle Bell swings (or similar single arm motions): Alternating exercises don’t get tracked on the arm that does not have the sensor. We’ll account for it in the future, but currently not supported. Our ...
How does background syncing work with Android?
Biostrap can sync data while the app is in the background, but Android has a few requirements for that to happen. Android MUST allow Biostrap to run in the Background Android MUST not put the Biostrap App to “sleep mode” while it is running in the ...
My step count is not increasing, what's going on?
Sometimes it takes time to get STEPS count updated from the server. Please wait for a minute or so. If even after waiting, the STEP count is not increasing, please check the following things: Go to the “Settings” tab to confirm that the wristband ...
Does Biostrap track active heart rate?
Short answer is: YES, you can see active HR in the Biostrap app with an external heart rate monitor! With the wristband device by itself, it’s important to note that we don’t currently take continuous or real-time measurements - including measuring ...