Biostrap Help

Activities 0

Sleep 0

Biometrics 2

• How do I record an on-demand Biometric Pulse Report and what are the benefits?
• What are the biometrics displayed on my main app dashboard?

Wristband 2

• How do I wear the Strap 2.0?
• What material is the band made of and how can I keep it clean?

Shoeclip 0

Charger 1

• How do I charge my Biostrap devices, and how long will the battery last?

Sleep Tracking 4

• How does Biostrap track sleep?
• How do you differentiate light sleep and deep sleep?
• How do I retrieve a missing sleep session?
• Does Biostrap track REM sleep?

Third-Party Integrations 3

• Does Biostrap work with pacemakers/ICDs?
• Does Biostrap integrate with third parties like MyFitnessPal?
• Do you have an API or SDK?

Recording an Activity 8

• Why do I have to press Record for my exercises to be detected?
• How should I record a run or a walk?
• How do I record single arm motions or kettle bell swings?
• How do I change the timer between reps while recording a workout?
• How do I edit an exercise that has been misclassified?

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Tracking Biometrics 9

• Does Biostrap show a recovery score?
• Does Biostrap take daytime readings?
• Why can't Biostrap currently track active heart rate?
• How can Biostrap measure respiratory rate?
• What is the baseline?

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Hardware & Firmware 9

• How does background syncing work with Android?
• What kind of processor is used?
• Why does Biostrap ask for voice permissions?
• Do I have to be on my phone all the time to use Biostrap?
• Is Biostrap waterproof? Can I swim with it?

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Accessories 4

• How do I reset my shoepod device?
• What size is the wristband?
• What does the shoepod look like to wear?
• Do I have to wear the shoepod?

Purchasing Biostrap 3

• What is the difference between the different sets?
• Can I make payments on my Biostrap?
• How does Biostrap compare to other wearable devices?

Troubleshooting 101 1

• Why doesn't my battery get to 100%?

Source Default Folder 59

• HRM Devices - Understanding the LED Light Sequence Patterns
• How is the Activity Score calculated?
• Can an activity be recorded without the Activity Pod
• What is the aging index on the Pulse Report?
• How can I download my data?

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