Source Default Folder

Articles without folders

My step count is not increasing, what's going on?
Sometimes it takes time to get STEPS count updated from the server. Please wait for a minute or so. If even after waiting, the STEP count is not increasin...
Fri, Dec 18, 2020 at 1:09 PM
Why aren't I getting biometric data readings (ex: SpO2)?
The signals we use to capture the Oxygen Saturation percentage are generally very sensitive to light exposure and movement. These signals can very easily ge...
Wed, Dec 16, 2020 at 3:30 PM
My Biometric recording is stuck at the ANALYZING screen
Sometimes it may take several minutes to analyze the biometric data. Please wait for a few minutes. If the App is still stuck at the Analyzing stage even a...
Mon, Dec 14, 2020 at 5:21 PM
My wristband or shoepod is not getting connected
Having trouble connecting? Try these steps below! Android users: Make sure to turn Location Services ON before attempting to connect your devices Cha...
Mon, Dec 14, 2020 at 5:21 PM
How do I wear my Biostrap Devices?
Wristband 1. The Wristband is NOT waterproof. It can withstand small splashes, but DO NOT submerge it in water or use it in a sauna. 3. While inserting...
Fri, Dec 18, 2020 at 1:08 PM
Understanding the Sleep Detail page
Sleep is extremely important for overall health! When wearing your wristband device at night, you're able to capture sleep data and learn more about y...
Mon, Dec 14, 2020 at 5:04 PM
Understanding Heart Rate (HR) Detail page
Your Biostrap dashboard shows a summary of your resting heart rate (HR) for any given day you wear your wristband! Click the “Resting HR” tile o...
Mon, Dec 14, 2020 at 4:55 PM
Understanding Active Calories
In your dashboard, you can easily check the summary of Active Calories burned that day!  Click anywhere on the “Active Calories” tile on the dashboar...
Mon, Dec 14, 2020 at 5:10 PM
Understanding Steps
Your Biostrap dashboard shows a summary of Steps walked on the given day, a great data point to keep track of! Click anywhere on the “Steps” tile on th...
Mon, Dec 14, 2020 at 4:35 PM
How can I rename a misclassified exercise?
In case Biostrap misclassified an exercise, you can change the name of it right in the app! First, go to the Gym Workout Detail Page. Click on the exerc...
Fri, Dec 18, 2020 at 12:52 PM